We're sorry to hear that your item(s) didn't work out! Please read our Return Policy below for next steps.
All returns must be on the way back to us within 10 days of date received.
All items accepted for returns are returned for store credit only. You will receive a gift card once your item has been processed at our warehouse. You will receive an email when this has been completed.
All items must be returned in original condition with tags attached. Worn and damaged items will not be accepted, and any items with makeup, stains, deodorant, food, and any odors will not be accepted. Washed items are also not eligible for return. If items are sent back in poor or washed condition, we reserve the right to not accept the return. See below for a complete list of items not eligible for return.
Place items in original or similar packaging and include your original receipt, along with reason for return. If you do not have access to this form, please email us at firstname.lastname@example.org.
To exchange an order for another size or color, please go ahead and place the replacement order first to ensure you're able to get the item before it sells out.
If you receive an item that is damaged or incorrect, please email us at email@example.com or call us at (844) 710-2626 within 3 days of item receipt, and we'll be happy to assist with a replacement!
We are not responsible for any lost or stolen packages, either on the way to you or as return packages.
RETURN DETAILS + PROCESS
ITEMS NOT ELIGIBLE FOR RETURN
Jewelry + Accessories
Items purchased at 15% off or more
Items purchased from the Sale category
Items that do not meet criteria above
HOW TO RETURN
1. Put your item(s) and original packing slip into a package or box.
2. Ship item(s) via the service of your choice to the address listed below.
3. Once we receive your item(s), you'll receive a gift card via email for the amount indicated. All shipping fees are non-refundable.
Customer is responsible for return shipping fees.
MAIL RETURNS TO:
Coco Vida Boutique
4371 Northlake Blvd, #248
Palm Beach Gardens, FL 33410
MODEL SIZING INFORMATION
MODEL SIZE INFORMATION
Weight: 135-137 lbs.
Bra Size: 36B
Women's Clothing Size: 6
Junior's Clothing Size: 7
Jess typically wears a size Small in our clothing, and goes up to a size Medium in some bottoms and swimsuits. She is more curvy on the bottom.
We do our best to include very detailed sizing (+ measurements), fit, and material notes in our product description photo gallery.
We love to help you find your perfect pieces! We offer complimentary virtual styling services. Click here to set up a time!
If you have any questions or concerns, please don't hesitate to reach out. We truly want you to love your pieces, so we'll do our best to help however we can!